Reservation card – Folios
Ace Hotel System
How to Add and Manage Folios
What is a Folio?
Think of it like a folder where you keep all the charges the guest has, like room bill, bar bill and payment slips.
A folio is automatically created for each booking when the booking is saved.
Multiple folios per booking
You can have multiple folios per booking. This is very useful if a guest needs to separate their business stay from their personal extra charges, or if there are multiple rooms in the booking and each guest needs a bill.
Click on the reservation card
Navigate to the Folios tab
Creating a new folio is easy by pressing “Add Folio” button
You can also remove folios which are empty
Remove empty folio
Note: You cannot remove folios with items inside
Move items between different folios
It would be useless to have multiple folios if there wasn’t a smart way to move items between folios!
You can easily move:
Room costs: all or a part of it
Here’s how easy it is to do!
Moving 2 nights from one folio to another
We can also split items between folios.
Split room nights
By amount or percentages
Let’s split a room night and a bottle of wine between 2 persons
Splitting Room and Wine by 50% for 2 customers
Other Features of Folio & Invoices
There is a whole load of small features that you might also expect:
Emailing folios & invoices
Folio & Invoice Report
Edit name of the guest/company on the folio by clicking the pencil icon next to the customers name.